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    FAQ

    What is Muslimitems.com?

    Established in 2010, Muslimitems.com is the leading e-commerce destination in the in the Muslim regions around the world. Muslimitems.com offers more than 500,000 products across multiple categories including Islamic men & women’s fashion, health & beauty, organic items, Islamic household decorations, books, gift items, Halal & cosmetics and much more. New categories are constantly evaluated and launched all the time.

    Can I sell internationally on Muslimitems.com?

    Yes you can sell your products Muslimitems.com, please kindly contact our costumer service at service@muslimitems.com.

    How much do I need to pay to list my products on Muslimitems.com?

    There is no product listing  or selling fees on Muslimitems.com. 

    How can i get paid on Muslimitems.com?

    Once you sell is sold we will pay you than you can ship it to costumer, for details please contact our costumer service at service@muslimitems.com

    How can i return items that i ordered? 

    You can return items sold on Muslimitems.com. When you return an item, you may see different return options depending on the seller, item, or reason for return. Muslimitems.com. offers returns for most times within 30 days of receipt of delivery. Once you want to return your item back you have to print your order from your account . If you don’t have a printer you will have the option to email your order label some one who does. Once you began to return process please let us know why you sending the item back and provide any extra details. 

    You can easily return the items direct to our representative offices according to states or countries are below : 

    Head Quarters

    Address:Atakoy 7. 8. 9. 10. Kisim Mah. Cabancesme E-5 Yan yol Cad. Nef 22/2 B-329 Istanbul, Turkey
    E-mail: service@muslimitems.com
    Phone: +90 212 603 59 75
    Language SpokenEnglish, Turkish
    Business hours: Monday to Saturday, 8:00 - 20:00 ( EET )  
     

    Representative Offices

    Canada & USA                                      

    Address: 210-55 Garry Street, Winnipeg, MB R3C4H4, Canada
    Phone: 204-979-9990
    Language Spoken: English, Arabic
    Business hours: Monday to Friday, 8:00 - 20:00, Saturdays 12:00 - 16:00 ( PST )
     
    France
    Address: 3 Rue Gaston Teissier, 13200 Arles, FRANCE
    Phone: +33 6 16 65 02 80
    Language Spoken: English, French 
    Business hours: Monday to Friday, 9:00 - 19:00 ( CET )
     
    South Africa 
    Address: 334 Bart joubert street Erasmia 0183 Pretoria South Africa.
    Phone: +271 237 01 891 or +271 237 02 750
    Language Spoken: English, African 
    Business hours: Monday to Friday, 8:00 - 20:00, Saturdays 9:30 - 15:00 ( SAST )
     
    Note: Before you return you must let us know by email or phone call.
    After you return the package  you will be able to request for refund and in some cases or replacement . You can check the states of your return from your orders and see the progress for refund or replacement. If you have any questions during the returns process or for more help please visit our help centre https://muslimitems.com/help